Welcome to Shanjoy Perfumes! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services. If you do not agree to these terms, you may not access or use the website.

1. General Information

  • This website is operated by Shanjoy Perfumes, located at Dhaka Branch.
  • Throughout the site, the terms “we,” “us,” and “our” refer to Shanjoy Perfumes.
  • By using this website, you agree to be bound by these Terms and Conditions.

2. Products and Services

  • All products displayed on the website are subject to availability. We reserve the right to discontinue any product at any time without notice.
  • Product descriptions, prices, and other details are accurate to the best of our knowledge but may contain minor inaccuracies or typographical errors.
  • We reserve the right to limit the quantities of any products or services we offer.

3. Pricing and Payments

  • All prices listed on the website are in Tk and include applicable taxes unless stated otherwise.
  • We reserve the right to modify prices without prior notice.
  • Payment methods include [list accepted payment methods], and all payments must be completed before an order is processed.

4. Order and Shipping Policies

  • Placing an order signifies your intention to purchase and accept the Terms and Conditions.
  • Orders may be canceled by us in cases of stock unavailability, incorrect pricing, or suspected fraudulent activity.
  • Shipping fees and delivery times vary depending on the destination and will be clearly communicated at checkout.
  • We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.

5. Return and Refund Policy

  • Returns or exchanges are accepted within 7 days of receiving the product, provided it is unused, in its original packaging, and accompanied by proof of purchase.
  • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
  • Refunds will be processed within 7 days of receiving the returned product and will be credited back to the original payment method.

6. User Conduct

  • Users must not use this website for unlawful purposes, to harass others, or to interfere with its functionality.
  • Any attempts to hack, reverse engineer, or disrupt the website will result in legal action.
  • Users are responsible for providing accurate and complete information when creating accounts or placing orders.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Shanjoy Perfumes or licensed for use. Unauthorized reproduction or distribution is prohibited.

8. Privacy Policy

  • Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or inability to access it.
  • Our maximum liability is limited to the amount you paid for the product or service in question.

10. Modifications to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.

11. Governing Law

  • These Terms and Conditions are governed by the laws of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangladesh.

12. Contact Information

  • For any questions about these Terms and Conditions, you can contact us at:
    • Email: support@shanjoyperfumes.com
    • Phone: +8801979-700408
    • Address: House 341/D Noor Tower, Lift 3, Floor 3, Flat 301, Bashundhara R/A – Dhaka 1229

Thank you for choosing Shanjoy Perfumes! We appreciate your trust and support.